Privacy Policy

Our Commitment to Your Privacy

Lantern House / St. Anne's Center ("Lantern House," "we," "our," or "us") is a Utah-based 501(c)(3) nonprofit organization (EIN: pending) committed to serving individuals experiencing homelessness in Weber County. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

501(c)(3) Organization Disclosure

Lantern House / St. Anne's Center is a registered 501(c)(3) tax-exempt organization under the Internal Revenue Code. Our federal Employer Identification Number (EIN) is pending. As a public charity, we rely on donations from individuals, foundations, and government grants to fulfill our mission.

Public Disclosure & Transparency

In compliance with IRS requirements for 501(c)(3) organizations, we make the following documents available for public inspection:

• Our most recent three years of Form 990 (Annual Information Returns)
• Our Form 1023 (Application for Recognition of Exemption)
• Our annual reports and financial statements

To request copies of these documents, please visit our Financial Transparency page or contact us at info@lhou.org.

Donor Privacy & Tax Disclosures

Tax-Deductible Contributions

Donations to Lantern House / St. Anne's Center are tax-deductible to the fullest extent permitted by law. When you make a donation, you will receive an acknowledgment email that serves as your receipt for tax purposes. Please retain this acknowledgment for your tax records.

Quid Pro Quo Disclosures

If your donation exceeds $75 and you receive goods or services in return (such as event tickets, merchandise, or meals), we will provide a written disclosure statement indicating:

• The total amount of your contribution
• The fair market value of the goods or services provided
• The portion of your payment that is tax-deductible

Donor Information Protection

We do not sell, trade, rent, or share donor information with any third parties for commercial purposes. Donor information is used solely for processing donations, sending tax acknowledgments, and communicating about our mission and impact. You may opt out of communications at any time by contacting us at info@lhou.org.

Information We Collect

Information You Provide Voluntarily

• Contact form submissions (name, email, phone, message)
• Newsletter sign-up (email address)
• Volunteer inquiries submitted through third-party platforms (Galaxy Digital)
• Donation information processed through third-party payment processors

Information Collected Automatically

• Browser type and version
• Pages visited and time spent on pages
• Referring URL
• Device type and operating system

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact form submissions
• Send newsletters and organizational updates (only with your explicit consent)
• Process volunteer applications and service coordination
• Improve our website content and user experience
• Comply with legal obligations
• Further our nonprofit mission of ending homelessness in Weber County
• Process donations and provide tax acknowledgment receipts

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Email Communications & CAN-SPAM Compliance

When you subscribe to our newsletter or request information via our contact form, you consent to receive email communications from Lantern House. In compliance with the CAN-SPAM Act:

• Every commercial email we send includes a clear and conspicuous unsubscribe mechanism
• We honor opt-out requests within 10 business days
• We do not use deceptive subject lines or sender information
• Our physical mailing address is included in all email communications

Third-Party Services

Our website links to and integrates with third-party platforms. Each has its own privacy practices:

• Donations — Processed via Converge Pay (Elavon). Payment card data is handled entirely by their PCI-DSS compliant systems. Lantern House does not store your credit card information.
• Volunteering — Managed through Galaxy Digital. Your volunteer profile data is governed by their Privacy Policy.
• Social Media — Links to Facebook, Instagram, and other platforms are provided for convenience. Your use of those platforms is governed by their respective privacy policies.
• Amazon Wish List — Purchases made through our wish list are processed by Amazon and governed by Amazon's Privacy Policy.

Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve functionality and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect some features of our site. We do not use cookies for advertising or to track you across third-party websites.

Your Rights & Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data (subject to legal retention requirements)
• Opt out of email communications at any time
• Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at info@lhou.org.

California Consumer Privacy Act (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know — You may request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete — You may request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out — You have the right to opt out of the sale of your personal information. Lantern House does not sell your personal information.
• Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA rights.

To submit a CCPA request, contact us at info@lhou.org with the subject line "CCPA Privacy Request." We will respond within 45 days as required by law.

Data Retention

We retain contact form submissions and inquiry records for up to 3 years to support our operational and legal obligations. Donor records are retained as required by IRS regulations for 501(c)(3) organizations (generally 7 years). You may request deletion of your personal data at any time by contacting us, subject to applicable legal retention requirements.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us immediately so we can delete it.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure. We encourage you to use caution when sharing sensitive information online.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Do Not Sell My Personal Information

Lantern House does not sell, rent, trade, or otherwise transfer your personal information to outside parties for commercial purposes. We share information only with service providers who assist in our operations (e.g., payment processing, email delivery) and who are contractually bound to keep your information confidential.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.